From precise process consulting to global rapid response, we provide value-driven services throughout the entire lifecycle of laser equipment, safeguarding your manufacturing competitiveness.
Mike Laser understands that excellent equipment is only the beginning. Centered on your production goals, we have built a complete value chain encompassing preliminary process validation, professional integration and delivery, long-term technical support, and global localized services. We are not merely an equipment supplier but a strategic partner committed to enhancing your efficiency, quality, and reliability, ensuring each laser unit achieves maximum performance and delivers lasting ROI.
In-depth initial consultation to analyze your materials, processes, and capacity goals, delivering precisely matched solutions.
One-stop service from installation and commissioning to training, ensuring rapid production startup and seamless integration.
Multi-channel rapid response mechanisms and continuous technical support to ensure long-term, stable operation.
Leveraging a service network spanning 50+ countries and local inventories to provide rapid on-site response and minimize downtime.
From concept to workshop, every step of our clear collaboration is designed to transform your manufacturing needs into stable and efficient laser solutions.
Our application engineers engage in in-depth discussions with you to thoroughly understand your materials, target processes, capacity requirements, and budget, clarifying the project's core needs and technical parameters.
Based on the analysis, we deliver a customized proposal including equipment selection, production line layout, process simulation, and ROI analysis. Sample processing can be arranged to validate feasibility with concrete data.
Upon solution confirmation, the standardized production process commences. Strictly adhering to the ISO quality management system, you can witness key milestone tests remotely or on-site to ensure quality.
After equipment arrival, our engineers provide on-site installation, precision commissioning, comprehensive operational training, and assist with final acceptance to ensure rapid production startup.
Here are some common questions about our equipment and services. If you have others, our team is ready to assist.
Can‘t find the answer you’re looking for?Our fiber laser equipment is widely suitable for precision cutting, welding, and marking of various metals including carbon steel, stainless steel, aluminum alloy, and brass. Specific feasibility requires validation based on material thickness and your precision requirements, for which we offer complimentary sample processing.
The timeline depends on project complexity. Delivery for standard models is approximately 4-6 weeks. For custom projects involving significant process innovation or full-line integration, the design and validation phase may take 2-4 weeks, with the overall timeline extended accordingly. We will provide you with a detailed schedule.
We offer 7x24 remote online support. Response time for general inquiries is <2 hours. For on-site service, leveraging our network across China and 50+ countries, engineers can reach major domestic industrial cities within 24-48 hours; for international clients, local service partners will contact you within 72 hours.
Training is a core part of our delivery. It includes on-site theoretical instruction, hands-on guidance, and safety protocols. We also provide a complete set of digital Chinese/English manuals and maintenance videos. Follow-up advanced online process training sessions are available periodically.
Consult now to see how our equipment can meet your specific processing needs.
